Just Herbs

Returns Policy

Thanks for shopping at Just Herbs Middle East. We take utmost care to sell only high quality products which are free from all kinds of defects. We also make sure to re-check all our products prior to proceeding for the deliveries. However, if you are not entirely satisfied with your purchase, we’re here to help.

The maximum time span to cancel and return an order/ product is 3 days and to be eligible for the cancellation, the following conditions should be met.

  • your item must be unused and in the same condition that you received it.
  • your item must be in the original packaging.
  • your item needs to have the receipt or proof of purchase.
  • you must specify a valid reason of returning the product (incorrect/ damaged/ tampered/ defective product)
  • you must receive our consent prior to shipping out the returnable products from your end.
  • we will need a minimum of 45 days to complete the refunds process and the mode of refund shall be the same as that used for making the payment of the order.

 

Shipping:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Please visit our Refunds Policy page for more details.

Contact Us:

If you have any questions on how to return your item to us, please contact us in info@justherbs.ae/