Just Herbs

Shipping Policy

Thank you for visiting and shopping at Just Herbs Middle East. Following are the Terms and Conditions that constitute our Shipping & Delivery Policy.

 

Shipping Locations & Processing Time:

  • We are currently shipping to United Arab Emirates, Saudi Arabia and Oman via third-party courier services.
  • In general, all orders are processed and dispatched from our warehouse within 48 hours from the time of receipt of the order.
  • The transit time to the destination may vary  depending upon the delivery location. On an average the transit time to the customers is as below:
    – Within U.A.E. – 2 days
    – International (Saudi Arabia & Oman) – 7 to 8 days
  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
  • In situations such as natural calamities, national emergencies, etc. the deliveries may be postponed for unspecific time.
  • In case any (or all) item(s) purchased from the website happen to be out of stock, we will contact you to advise the delivery period.
  • In case of Online Payments, an email confirmation will be sent to the client within 24 hours of receipt of payment in our account.

 

Shipping Rates & Delivery Estimates:

  • Shipping charges for your order (if applicable) will be calculated and displayed at cart page and/ or checkout page.
  • As of now, Free Delivery is applicable for customers within United Arab Emirates for orders valued AED 250 and above. We may change these charges as required without prior notice.
  • Cash on Delivery Charges will be mentioned separately on the Checkout Page (if applicable). Currently, there are no separate charges for Cash on Delivery orders within United Arab Emirates, but the same is applicable and added separately for deliveries in Saudi Arabia and Oman. These charges will be clearly displayed (if applicable) on the checkout page.
  • We, at Greensworth International FZC, reserve the right to change the Shipping and Delivery Rates as and when required without prior notice. Please make sure to check the shipping rates prior to placing the order.

 

Shipping Address Restrictions:

  • Deliveries can’t be fulfilled on P.O. Box addresses. Clients are requested to provide a detailed address at the time of placing the order.
  • Currently we don’t deliver to interior and highly remote areas. If you happen to place an order from such a restricted area, we will inform you about the nearest delivery point from where you can pick-up your shipment.
  • We do not trade with or provide any services to OFAC and sanctioned countries.